25% Deposit of course fees payable upon enrolment. Fortnightly or monthly payment plan will be calculated. Monthly payments required to remain enrolled in this course.  Please refer to 2016 Indicative fees and charges for pricing of this course.

Entry Requirements  Nil

Trainers would prefer you to have basic computer knowledge


This course is delivered either in class or a ‘Flexible Learning’ course via correspondence. Students will complete 12 workbooks comprised of one Core unit and 11 electives. Some subjects may be in electronic form.

We recommend students off campus to use catapult learning online program, receiving your units electronically and corresponding electronically with trainer.

Class Time Mondays 9am – 2.30pm

In Class you get the support of your Trainer, group discussions with fellow students, units worked through and the chance to make study groups. Looking to finish your course within 12 months.
Working from home means you can go at your own pace and will enable your studies to fit in well with your other commitments. We do ask that Students make themselves available to catch up with Trainers Fortnightly to assess their progress.
This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• Customer service adviser
• Data entry operator
• General clerk
• Payroll officer
• Typist
• Word processing operator.

For more information please visit My Skills Website