You will learn how to

1. Sell or serve alcohol responsibly

2. Assist customers to drink within appropriate limits

3. Assess alcohol affected customers and identify customers to whom sale or service must be refused

4. Refuse to provide alcohol

This unit will allow you to serve alcohol in a licensed venue in Victoria, providing you are over 18 years of age. You may undertake this course if you are under 18, however will not be able to serve alcohol until you turn 18.  Undertaking an approved Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in licensed premises.  

Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences. Licensees and staff subject to mandatory RSA requirements have one month from the date on which they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA program.

They will then need to complete the approved RSA online refresher course within three years of completing their last RSA program.

Bridging courses between states may be available, please visit the listed websites for up to date information.


Liquor licensing (Victorian Commission for Gambling and Liquor Regulation) – or call 1300 182 457

Living and working in Victoria


Liquor licensing (Office of Liquor, Gaming and Racing)
Visit or call (02) 9995 0300.

Living and working in New South Wales


Victorian RSA $110.00


Tuesday Night 6pm – 10pm


January 30th

February 27th

March 27th

May 1st

June 26th

July 31st

August 28th

September 25th

October 30th

November 27th